Search results for: 'complaints procedure'

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  • Applicable to consumer purchases Although we do everything possible to guarantee the BK quality, even a BK product can have a defect. A guarantee period of at least two years applies to all articles. Some articles specifically state that this period is longer. PLEASE NOTE: the guarantee period of two years does not affect the statutory guarantee to which you as a consumer are entitled. What is the "statutory warranty"? Statutory warranty means that a product should do...